Data Protection

Privacy & Cookies Policy

Double Agent London Ltd is a limited liability partnership registered in England and Wales (Double Agent) Registered number: 10267379, Registered office: 5a Bear Lane, Southwark, London, SE1 0UH


Privacy Policy

Double Agent is committed to being transparent about how it collects and uses personal data including the data of actual and potential clients/customers of our services.

Double Agent processes personal data in accordance with the following data protection principles:

– We process personal data lawfully, fairly and in a transparent manner.

– We collect personal data only for specified, explicit and legitimate purposes.

– We process personal data only where it is adequate, relevant and limited to what is necessary for the purposes of processing.

– We keep accurate personal data and takes all reasonable steps to ensure that inaccurate personal data is rectified or deleted without delay.

– We keep personal data only for the period necessary for processing.

– Double Agent adopts appropriate measures to make sure that personal data is secure, and protected against unauthorised or unlawful processing, and accidental loss, destruction or damage.


Double Agent tells individuals the reasons for processing their personal data, how it uses such data and the legal basis for processing in its privacy notices. We will not process personal data of individuals for other reasons. Where Double Agent relies on its legitimate interests as the basis for processing data, it will carry out an assessment to ensure that those interests are not overridden by the rights and freedoms of individuals.


We hold personal data under the following permitted reasons provided by the GDPR

Double Agent will process your personal data before, during and after the end of the client relationship where:

– You have given us your consent to such processing (which you may withdraw at any time in the manner set out below)

– Processing is necessary to provide you with our services such for example, so that we can maintain accurate and up-do-date client records and contact details, ensure effective business administration and manager our payment and invoicing processes; we have a legitimate interest, or a third party has a legitimate interest in processing your personal data;

– The organisation needs to process the personal data in compliance with our legal obligations


Individual rights

As a data subject, individuals have a number of rights in relation to their personal data.

Individuals have the right to make a subject access request. If an individual makes a subject access request, Double Agent will tell him/her:

– whether or not his/her data is processed and if so why, the categories of personal data concerned and the source of the data if it is not collected from the individual;

– to whom his/her data is or may be disclosed, including to recipients located outside the European Economic Area (EEA) and the safeguards that apply to such transfers;

– for how long his/her personal data is stored (or how that period is decided);

– his/her rights to rectification or erasure of data, or to restrict or object to processing;

– his/her right to complain to the Information Commissioner if he/she thinks Double Agent has failed to comply with his/her data protection rights; and

– whether or not Double Agent carries out automated decision-making and the logic involved in any such decision-making.


To make a subject access request, the individual should send the request to


Other rights

Individuals have several other rights in relation to their personal data. They can require Double Agent to:

– rectify inaccurate data;

– stop processing or erase data that is no longer necessary for the purposes of processing;

– stop processing or erase data if the individual’s interests override Double Agent’s legitimate grounds for processing data (where Double Agent relies on its legitimate interests as a reason for processing data);

– stop processing or erase data if processing is unlawful; and

– stop processing data for a period if data is inaccurate or if there is a dispute about whether or not the individual’s interests override Double Agent’s legitimate grounds for processing data.


To ask Double Agent to take any of these steps, the individual should send the request to


Data security

Double Agent takes the security of personal data seriously. Double Agent has internal policies and controls in place to protect personal data against loss, accidental destruction, misuse or disclosure, and to ensure that data is not accessed, except by employees in the proper performance of their duties.


Data breaches

If Double Agent discovers that there has been a breach of personal data that poses a risk to the rights and freedoms of individuals, it will report it to the Information Commissioner within 72 hours of discovery. Double Agent will record all data breaches regardless of their effect.


Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, session cookies that enable you to travel through the website, from one page to the other. 

Google Analytics. We use Google Analytics to help us to understand how visitors are using our website. This allows us to make improvements to our web services and your online experience. The Google Analytics tracking tool uses a number of cookies to collect information and report website usage and statistics and does so without personally identifying individual visitors. If you wish to opt-out of Google Analytics tracking, please visit and install the Google Analytics Opt-out Browser Add-on.

Links to other websites: Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.